20 November 2024

Why is web accessibility so important?

With the release of WCAG 2.2 in late 2023 and the upcoming European Accessibility Act 2025, as a business, web accessibility should be at the forefront of your mind. While it is an easy concept to grasp —creating online experiences that work for everyone, the importance of web accessibility is actually multileveled and has to do with even more than inclusion only. Making accessibility a priority brings you a range of benefits, from a smoother user experience to legal compliance and better SEO rankings.

The cover image of the insight

Ensuring inclusivity and reaching a wider audience

Web accessibility ensures that digital content is usable for everyone, including the 1.3 billion people worldwide who live with some form of disability. This includes people who are visually or hearing impaired, those with motor disabilities, and also users with cognitive or learning challenges. Prioritizing web accessibility is a way to promote inclusivity and allows all users to participate fully in online activities.

This not only shows that you care about social responsibility but also opens your website to a wider audience in a business sense. With roughly 16% of the global population experiencing some form of disability, making your website accessible can help you connect with a significant market.

Legal compliance

Making sure your website is accessible isn’t just the right thing to do; it’s also a legal requirement in many places. Various laws around the globe mandate businesses to ensure their sites are usable for people with disabilities. Let’s take a look at some important regulations and guidelines you need to know to stay compliant.

Web Content Accessibility Guidelines (WCAG)

The WCAG is an internationally recognized set of web accessibility standards that provide specific recommendations for making web content more accessible. Although WCAG 2.2 was released in October 2023, the WCAG 2.1 guidelines are currently the enforced standard.

These standards are divided into three levels (Level A: minimum accessibility; Level AA: medium accessibility; and Level AAA: highest accessibility) and focus on four core principles, ensuring that content is Perceivable, Operable, Understandable, and Robust (POUR).

Many countries, including those in the EU and the U.S., use the WCAG guidelines as a benchmark for their national accessibility laws.

The European Accessibility Act (2025)

Coming into force in 2025, The European Accessibility Act (EAA) mandates that digital products and services—including websites, mobile apps, and e-commerce platforms—meet strict accessibility standards across the EU.

The Act builds on WCAG 2.1 standards and will apply to a broad range of services, like banking and financial services, e-commerce platforms, and public sector websites and apps.

Ignoring compliance can lead to substantial fines and legal issues throughout the EU. Businesses really need to get on board with making accessibility a part of their development process before the 2025 deadline hits, so they don’t end up facing penalties and any last-minute scrambles.

Americans with Disabilities Act Accessibility Guidelines

In the U.S., websites need to comply with the Americans with Disabilities Act (ADA) accessibility guidelines. The ADA originally focused on physical spaces, but recent court rulings have expanded its reach to the online sphere.

The ADA Accessibility Guidelines refer to the WCAG standards as a point of reference, which means that businesses that go by those website accessibility standards are generally considered ADA-compliant.

Not keeping up with ADA web compliance can lead to legal trouble, hefty fines, and a hit to your reputation, especially since lawsuits about web accessibility are becoming more common.

SEO and UX benefits

There’s a clear overlap between accessibility and best practices for SEO (search engine optimization). Simple steps like adding alt text to images, structuring content with proper headings, and ensuring your site is mobile-friendly help users with disabilities and boost search engine rankings. It’s a win-win situation; by improving web accessibility, you can increase your site’s visibility in search engines and provide a smoother experience for all users.

Also, making sure that navigation is easy, text is legible, and the design works well on all devices helps everyone, not just people with disabilities. A simpler and more user-friendly experience boosts engagement and conversion rates for everyone.

Driving innovation

Following web accessibility guidelines and incorporating accessibility into your development process can be challenging at times. Accessible design often requires creative problem-solving that can actually spark innovation. When teams keep accessibility in mind, they can come up with flexible, scalable, and user-friendly solutions that benefit everyone.

This kind of forward-thinking design not only boosts accessibility but also sets your digital products up to smoothly adapt to future user behaviors and tech advancements. As tools like voice search and AI navigation systems gain traction, having an accessible website means you will be in a better position to adjust to these new trends.

Embrace web accessibility

Web accessibility is more than just a checklist item for developers; it is a critical factor in driving long-term success. By embracing inclusive design as a business, you can open your doors to a larger, more diverse audience, improve your search engine rankings, and foster innovation. More than anything, web accessibility guarantees that the digital world is a place where everyone can participate and thrive.

As web and app development continues to evolve, staying ahead by prioritizing accessible design ensures that your platforms not only comply with legal standards but also deliver a superior user experience for all. So, are you ready to be part of the change? Let our team guide you in creating digital experiences that are inclusive, innovative, and built to last. Contact us today, and let’s work together to bring accessibility and top-notch service at the center of your online presence.

Check out other stories: